How secure is my payment information?

We never see or store your card details.

  • App Store purchases on iPhone, iPad and Mac are processed by Apple. Apple tells us only that a subscription is active, never who paid or how.
  • Purchases from us (browser extension, direct Mac download) are processed by Paddle, a payment provider that acts as the merchant of record. Paddle stores the card, handles the charge, collects VAT, and sends you the receipt. We receive an order ID and the email you entered.

We can't charge your card without an action from you, and we can't look up card numbers. When you change your card, you do it on Paddle's page, not ours.

Everything about what we do keep is in What data does Mate send and store?.

Last updated September 6, 2026

Still need help?

Email us at [email protected] and mention which Mate app and platform you are using.

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